Cancellation Policy
- Customers can cancel their order before it is shipped. Once the order is shipped, cancellation is not allowed.
- To cancel an order, customers must contact our support team on our e-mail [email protected]
- If the cancellation request is approved, a full refund will be issued to the original payment method within [10] business days.
- We reserve the right to cancel any order due to unforeseen circumstances, such as stock unavailability or fraudulent transactions. In such cases, a full refund will be provided.
Refund Policy
- Refunds are applicable only for eligible returns as per our Return Policy.
- If an item is defective, damaged, or incorrect, customers must raise a return request within [7] days of delivery.
- Refunds will be processed once the returned item is received and inspected by our team.
- The refund will be issued to the original payment method within [10] business days.
- Shipping charges (if applicable) are non-refundable unless the return is due to our error.
Return Process
- To initiate a return, customers must contact our support team with order details and reason for return.
- Customers must ensure the product is unused, in its original packaging, and includes all accessories/manuals.
- A return shipping label may be provided based on the reason for return.
- Once the returned item is received and approved, a refund or replacement will be processed.
Contact Information
For any cancellation, refund, or return queries, please reach out to our support team at:
- Email: [email protected]
- Phone: +91 95123 70777
- Live Chat: Available on our website during business hours
Note: This policy is subject to change at our discretion. Please review it periodically for any updates
